88kk Privacy Policy — Your Data, Your Rights
At 88kk, protecting the personal information of every player in Bangladesh is a responsibility we take seriously. This Privacy Policy explains exactly what data we collect, how we use it, who we share it with, and the rights you hold over your own information. We are committed to full transparency so you can make informed decisions every time you interact with our platform.
Section 1
Data We Collect
88kk collects personal data from players in Bangladesh and other eligible jurisdictions in order to operate a safe, compliant, and personalised gaming experience. We collect data in three primary ways: information you provide directly, data generated automatically through your use of the platform, and information received from trusted third-party sources. Below is a comprehensive overview of the categories of personal data we collect.
1.1 Information You Provide Directly
When you register an account, make a deposit, contact support, or participate in a promotion on 88kk, you voluntarily provide us with personal data. This includes your full legal name, date of birth, residential address (including city — whether Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, or Mymensingh), email address, mobile phone number, and login credentials. During the KYC verification process, we may also collect copies of government-issued identification documents such as your National ID Card, Passport, or Driving Licence, as well as proof-of-address documents and payment method ownership evidence.
1.2 Data Generated Automatically
When you access and interact with the 88kk platform, certain data is recorded automatically by our systems. This includes your IP address, device type and operating system, browser type and version, session timestamps, pages visited, games played, bet amounts and outcomes, deposit and withdrawal transaction records, and in-platform navigation patterns. This data is collected to ensure platform security, detect fraudulent behaviour, personalise your experience, and improve the overall quality of our services.
1.3 Payment and Financial Data
When you make a deposit or request a withdrawal, we collect transaction data including your payment method type (bKash, Nagad, Rocket, Upay, Visa, Mastercard, or bank transfer), partial account identifiers (e.g., the last four digits of a card or a mobile wallet number), transaction amounts in BDT, and timestamps. 88kk does not store full card numbers or complete mobile banking PINs on its own servers — these are handled directly by our certified payment processing partners using their own secure, encrypted infrastructure.
1.4 Data from Third-Party Sources
We may receive supplementary personal data from trusted third parties to assist with identity verification, fraud prevention, and responsible gaming compliance. These sources include identity verification service providers, credit reference agencies, fraud detection databases, and game content providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) who may share gameplay data for dispute resolution and RNG audit purposes.
Registration Data
Full name, date of birth, address, email, phone number, and login credentials collected at account creation. Required to establish your identity and comply with age verification obligations.
Platform Usage Data
IP address, device info, session logs, games played, bets placed, and navigation patterns. Collected automatically to maintain security, detect fraud, and improve platform performance.
Payment Data
Transaction amounts, payment method type, partial account identifiers, and timestamps. Full card numbers and banking PINs are never stored on 88kk servers — processed by PCI-compliant payment partners only.
KYC Documents
National ID Card, Passport, Driving Licence, proof of address, and payment ownership documents. Required before processing withdrawals above ৳10,000 or when triggered by our risk management system.
Section 2
How We Use Your Data
88kk uses the personal data it collects for specific, legitimate purposes that are necessary to operate a safe and reliable online gaming platform for players in Bangladesh. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected. The primary purposes for which we process your personal data are set out below.
Account Management
We use your registration data to create and maintain your 88kk account, authenticate your identity at login, process your deposits and withdrawals, and communicate important account updates to you via email or SMS.
Security & Fraud Prevention
Automated usage data and transaction records are analysed in real time to detect and prevent fraudulent activity, unauthorised account access, money laundering, and any other conduct that may compromise the integrity of the platform or harm other players.
Platform Improvement
Aggregated, anonymised usage data helps us understand how players interact with 88kk so we can improve game selection, betting interfaces, payment flows, and overall platform performance. No individually identifiable data is used for analytics without a lawful basis.
Promotions & Personalisation
With your consent, we use your gameplay history and preferences to personalise bonus offers, recommend games, and send you promotional communications relevant to your interests — such as BPL season offers, Eid promotions, or new slot game launches.
Responsible Gaming
We monitor gameplay patterns to identify signs of problem gambling behaviour. Where such patterns are detected, we may take proactive steps such as displaying responsible gaming messages, applying cooling-off periods, or contacting you directly. This processing is in your vital interest and complies with our responsible gaming obligations.
Customer Support
When you contact our support team — by email, live chat, or WhatsApp — the information you provide is used solely to resolve your query. Support conversations are retained for quality assurance and dispute resolution purposes for a period of 24 months from the date of the interaction.
Legal Compliance
We are required to process certain personal data to comply with applicable laws and regulations, including anti-money-laundering (AML) obligations, KYC requirements, tax reporting, and any lawful requests from competent authorities. Legal compliance is a mandatory basis for this processing and cannot be opted out of.
Business Operations
Certain internal operational functions — such as financial reporting, audit trails, risk management, and IT infrastructure maintenance — require access to transactional and account data. This processing is carried out under our legitimate business interests and is subject to strict internal access controls.
Section 3
Data Sharing & Disclosure
88kk does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only where it is necessary to deliver our services, comply with legal obligations, or protect the safety of our platform and its users. The categories of third parties with whom we may share your data are described below.
3.1 Payment Processing Partners
To process your deposits and withdrawals, we share the minimum necessary financial data with certified payment service providers including bKash, Nagad, Rocket, Upay, and card processing networks (Visa, Mastercard). These partners process your payment data in accordance with their own privacy policies and are subject to PCI-DSS compliance standards. 88kk does not have access to your full payment credentials through these integrations.
3.2 Identity Verification Providers
To fulfil our KYC obligations, we share relevant identity documents and personal details with trusted identity verification service providers. These providers perform document authenticity checks and cross-reference your data against fraud-prevention and politically-exposed-person (PEP) databases. All such providers are contractually bound to process your data only for the purpose of verification on behalf of 88kk.
3.3 Game Content Providers
Third-party game studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may receive a unique player identifier and session token to facilitate gameplay on their platforms. These providers do not receive your full personal profile. Gameplay data generated within their products is shared back to 88kk for settlement, dispute resolution, and RNG audit purposes.
3.4 Legal and Regulatory Authorities
88kk may disclose personal data to government bodies, law enforcement agencies, regulatory authorities, or courts where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of 88kk, its players, or the public. We will notify affected players of any such disclosure request to the extent permitted by applicable law.
3.5 Corporate Transactions
In the event of a merger, acquisition, restructuring, or sale of all or part of 88kk's business, personal data held by 88kk may be transferred to the relevant successor entity as part of that transaction. Affected players will be notified of any material change to the data controller's identity via the registered email address on their account, and this Privacy Policy will be updated accordingly.
Data Processing Agreements
All third-party service providers who process personal data on behalf of 88kk are required to enter into a Data Processing Agreement that obligates them to handle your data securely, use it only for the specified purpose, and comply with applicable data protection standards.
Cross-Border Transfers
Some of our service providers may be located outside Bangladesh. Where personal data is transferred internationally, 88kk ensures that adequate safeguards are in place — including contractual protections — to maintain the same standard of data protection that applies within Bangladesh.
Section 5
Data Retention
88kk retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve any outstanding disputes or enforce our agreements. Our data retention periods are set out below by data category.
5.1 Account and Registration Data
Your account registration data — including your name, contact details, and login credentials — is retained for the duration of your active account and for a period of five (5) years following account closure. This retention period is required to meet our anti-money-laundering and KYC regulatory obligations and to respond to any disputes or legal claims that may arise after closure.
5.2 Transaction and Financial Records
All deposit, withdrawal, and betting transaction records are retained for a minimum of five (5) years from the date of each transaction. This is consistent with standard financial record-keeping obligations and enables us to respond to audit requests, player disputes, and regulatory inquiries in a timely manner.
5.3 KYC and Identity Documents
Identity verification documents submitted during the KYC process are retained for five (5) years after account closure or the date of the last transaction, whichever is later. These documents are stored in encrypted form and access is restricted to authorised compliance personnel only.
5.4 Support and Communication Records
Customer support interactions — including live chat transcripts, email correspondence, and WhatsApp message logs — are retained for twenty-four (24) months from the date of the interaction, for quality assurance and dispute resolution purposes. After this period, communications are anonymised or deleted.
5.5 Analytics and Usage Data
Anonymised, aggregated analytics data (which cannot be linked back to any individual player) may be retained indefinitely for statistical and business improvement purposes. Individually identifiable usage logs are retained for twelve (12) months and then anonymised or deleted.
5.6 Data Deletion Requests
Where you exercise your right to erasure (see Section 6 below), 88kk will delete or anonymise your personal data within thirty (30) days of receiving a valid request, except where retention is required by law or is necessary to resolve an outstanding dispute. In such cases, we will notify you of the reason for any delay or partial retention.
5-Year Rule for Account Data
Account registration, transaction records, and KYC documents are retained for five years post-closure. This is the standard retention period for financial services compliance in line with AML obligations.
24-Month Support Logs
Support interactions are kept for 24 months to enable dispute resolution and quality review. After this window, conversations are anonymised so no personal details are retained.
Deletion Within 30 Days
Valid data deletion requests are processed within 30 days. Where legal retention obligations prevent full deletion, we will inform you of the specific reason and the expected retention end date.
Section 6
Your Privacy Rights
As a player on the 88kk platform, you have a number of rights with respect to the personal data we hold about you. These rights are set out below. To exercise any of these rights, please contact our data protection team at [email protected] with the subject line "Privacy Rights Request". We will acknowledge your request within five (5) Bangladesh Standard Time business days and respond in full within thirty (30) calendar days.
Right of Access
You have the right to request a copy of all personal data 88kk holds about you. We will provide this in a structured, commonly used, and machine-readable format (JSON or CSV) within 30 days of your verified request.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. Contact [email protected] with the corrected details and supporting documentation where applicable.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, where you withdraw consent (where consent was the legal basis), or where you object to processing and there is no overriding legitimate interest. Certain data must be retained for legal compliance and cannot be deleted on request.
Right to Restriction
You have the right to request that we restrict the processing of your personal data in certain circumstances — for example, while a rectification request is being verified, or pending the outcome of an objection. During any restriction period, your data will be stored but not actively processed.
Right to Data Portability
Where processing is based on your consent or the performance of a contract, you have the right to receive your personal data in a portable format and to transmit it to another service provider. This right applies to data you have directly provided to 88kk, not to derived or inferred data.
Right to Object
You have the right to object to processing carried out on the basis of legitimate interests, including profiling and direct marketing. If you object to direct marketing, we will cease that processing immediately. For other legitimate-interest processing, we will balance your objection against our operational needs before making a determination.
Section 7
Data Security
88kk implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security framework is reviewed and updated regularly to reflect evolving best practices and emerging threats relevant to online gaming platforms serving Bangladesh and the wider region.
7.1 Encryption
All data transmitted between your device and the 88kk platform is protected using 256-bit SSL/TLS encryption. Sensitive data at rest — including KYC documents, password hashes, and financial records — is encrypted using industry-standard AES-256 encryption. We do not store passwords in plain text; all passwords are hashed and salted before storage.
7.2 Access Controls
Access to personal data within 88kk is governed by a strict role-based access control (RBAC) policy. Only authorised personnel with a demonstrated operational need may access player data. All internal access is logged, monitored, and subject to regular audit. Administrative access to production systems requires multi-factor authentication (MFA).
7.3 Incident Response
In the event of a data security incident that poses a risk to your personal data, 88kk has a documented incident response procedure that includes immediate containment, root-cause analysis, regulatory notification (where required), and player notification within 72 hours of becoming aware of a qualifying breach. Affected players will receive clear guidance on the steps they should take to protect themselves.
7.4 Your Role in Security
While 88kk takes every reasonable precaution to protect your data on our end, the security of your account also depends on the choices you make. We strongly recommend using a strong, unique password for your 88kk account, enabling two-factor authentication where available, and never sharing your login credentials with any third party. If you suspect your account has been compromised, contact [email protected] immediately.
256-bit SSL Encryption
Every connection to 88kk is secured with 256-bit TLS encryption. Look for the padlock icon in your browser's address bar to confirm your session is secure.
AES-256 Data at Rest
Sensitive stored data — including identity documents and financial records — is encrypted with AES-256. Passwords are hashed and salted; they are never stored in plain text.
Role-Based Access
Internal staff access to player data is limited by role. All access is logged and audited. Administrative systems are protected by multi-factor authentication and session timeouts.
72-Hour Breach Notice
In the event of a qualifying data breach, affected players are notified within 72 hours of 88kk becoming aware of the incident, with clear guidance on protective steps to take.
Section 8
Policy Updates & Contact
8.1 Changes to This Privacy Policy
88kk reserves the right to amend, update, or replace any part of this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws and regulations, or platform features. When we make changes, the updated policy will be published on this page with a revised effective date displayed in the hero section above. Where changes are material — meaning they significantly affect your rights or how we use your data — we will also notify you directly via the email address registered on your 88kk account, giving you at least fourteen (14) days' notice before the changes take effect.
8.2 Continued Use as Acceptance
Your continued use of the 88kk platform after the effective date of any updated Privacy Policy constitutes your acceptance of those changes. If you do not agree with any amendment, you should cease using the platform and contact [email protected] to request account closure and data deletion in accordance with your rights under Section 6 of this policy.
8.3 Contacting Our Data Protection Team
If you have any questions, concerns, or complaints about how 88kk handles your personal data, or if you wish to exercise any of the rights described in Section 6, please contact our dedicated data protection team. We aim to acknowledge all privacy-related enquiries within five (5) Bangladesh Standard Time business days and to resolve them in full within thirty (30) calendar days.
Our data protection contact details are as follows:
- Email: [email protected] (subject line: "Privacy Rights Request" or "Data Protection Enquiry")
- Response Time: Acknowledgement within 5 BST business days; full response within 30 calendar days
- Hours: Support team available 24/7 in English and Bengali (BST, UTC+6)
- Postal Address: Available upon request via email
8.4 Governing Language
This Privacy Policy is written in English. In the event of any inconsistency between this English version and any translation or summary, the English version shall prevail in all respects and shall be the definitive statement of 88kk's data processing practices.
8.5 Last Updated
This Privacy Policy was last reviewed and updated on 1 January 2026. Previous versions are available upon request by contacting [email protected] with the subject line "Previous Privacy Policy Version".
Policy Change Notifications
Material changes to this Privacy Policy are communicated directly to registered players via email at least 14 days before they take effect, giving you time to review the changes and make an informed decision about continuing to use the platform.
Data Protection Contact
For all privacy-related enquiries, write to [email protected] with the subject line "Privacy Rights Request". Our team operates 24/7 and responds in English and Bengali (BST, UTC+6).
English Version Prevails
This policy is the authoritative English-language version. Any translation provided for convenience is not legally binding. In case of conflict, this English document is the definitive statement of 88kk's data practices.
Your Privacy is Protected at 88kk
Now that you understand how 88kk safeguards your personal data, explore everything our platform has to offer — from live cricket betting and 500+ slot games to immersive live casino tables, all in BDT with instant bKash and Nagad payments.